Privacy Policy

Last Updated: February 12, 2026

1. Introduction

At Enterprise AI, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and company details when you sign up or contact us.
  • Usage Data: Information about how you interact with our website and services, including IP address, browser type, and pages visited.
  • Communication Data: Records of your communications with us, including voice and text interactions.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services.
  • Improve, personalize, and expand our platform.
  • Communicate with you, including for customer service, updates, and promotional purposes (subject to your preferences).
  • Process transactions and manage your account.

4. SMS and Mobile Information Sharing

Strict Privacy Commitment regarding Mobile Information:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS Communications & Opt-Out

If you have opted in to receive SMS messages from us, you may receive updates, alerts, or promotional messages related to your account or our services.

Opt-Out Instructions:

You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

6. AI Training Data & Model Usage

As an enterprise-grade AI provider, we maintain strict boundaries around your data. We do not use your customer data, call recordings, transcripts, or customized prompts to train foundational AI models. Your proprietary data remains yours and is solely used to facilitate your specific use cases and improve your dedicated agent's performance.

7. Data Retention

We retain your personal information, call recordings, SMS logs, and transcripts only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Upon account termination, your data will be securely deleted or anonymized according to our data lifecycle policies.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Regional Privacy Rights (CCPA / GDPR)

Depending on your location, you may have specific rights regarding your personal data, such as the right to access, delete, or restrict the processing of your data under the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR). To exercise these rights, please contact us at the email provided below.

10. Data Security

We implement robust security measures to protect your data, including encryption, access controls, and regular security audits. We are committed to maintaining SOC2 Type II compliance standards.

11. Your Rights

You have the right to access, correct, update, or delete your personal information. Please contact us using the information below to exercise these rights.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@enterprise-ai.co